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Latest consumer trends
At the 2011 Retail Customer Experience Executive Summit, attendees were given a close look at the most recent and important consumer trends. Vickie Abrahamson and Mary Meehan from Panoramix gave the presentation.
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| Bob Phibbs, aka the Retail Doctor, believes retailers should think more positively. He spoke at the Retail Customer Experience Executive Summit 2011. |
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| Amy Shea, with Brand Keys, talks about the importance of customer experience to the bottom line. She spoke at the Retail Customer Experience Executive Summit 2011. |
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| Story Miners' Mike Wittenstein led a technology panel at the 2011 Retail Customer Experience Executive Summit. Here, he summarizes its focus on the smart phone as retail tool. |
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| Best Buy's Mark Mosiniak led a panel on location-based marketing at the 2011 Retail Customer Experience Executive Summit. This is his recap of highlights. |
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| A new kiosk/digital sign from Lo-K can show customers the way to specific products as well as perform many other functions. |
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| Sometimes with social media, the best strategy is just to dive right in, said Paul Flanigan at the 2011 Retail Customer Experience Executive Summit. Also: the potential impact of Google+. |
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| Kristi Behr, head of operations for AT&T retail locations, discusses the chain's process for monitoring the customer experience. |
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| Doug Stephens, aka "The Retail Prophet", reviews his panel discussion on marketing through location-based promotions. |
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| REGISTRATION FEES |
Advance Registration
(until 5/31/2013) |
$295
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Regular Registration
(after 5/31/2013) |
$395
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SAVE $100 thru May 31
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