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Retail Customer Experience Executive Summit
August 6-8, 2012 - Chicago
Not your ordinary conference … the Retail Customer Experience Executive Summit is an unprecedented opportunity for retailers to get together in a casual setting and learn from one another. Interactive sessions delve deep into topics that are on the minds of retailers today, and the Summit's format allows the collective wisdom "in the room" to be distilled into concrete, actionable ideas that retailers take home with them. |
presented by
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Take part in an invigorating and open discussion about issues facing today's retailers as they face the task of creating an appropriate customer experience.
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Organic customer growth and loyalty drive long-term profitability. Make it as important to you as
quarterly sales goals.
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| More videos from Retail Customer Experience Executive Summit 2011 |
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Bob Phibbs, aka the Retail Doctor, believes retailers should think more positively. He spoke at the Retail Customer Experience Executive Summit 2011. |
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Amy Shea, with Brand Keys, talks about the importance of customer experience to the bottom line. She spoke at the Retail Customer Experience Executive Summit 2011. |
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Story Miners' Mike Wittenstein led a technology panel at the 2011 Retail Customer Experience Executive Summit. Here, he summarizes its focus on the smart phone as retail tool. |
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At the 2011 Retail Customer Experience Executive Summit, attendees were given a close look at the most recent and important consumer trends. Vickie Abrahamson and Mary Meehan from Panoramix gave the presentation. |
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Best Buy's Mark Mosiniak led a panel on location-based marketing at the 2011 Retail Customer Experience Executive Summit. This is his recap of highlights. |
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A new kiosk/digital sign from Lo-K can show customers the way to specific products as well as perform many other functions. |
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Sometimes with social media, the best strategy is just to dive right in, said Paul Flanigan at the 2011 Retail Customer Experience Executive Summit. Also: the potential impact of Google+. |
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Kristi Behr, head of operations for AT&T retail locations, discusses the chain's process for monitoring the customer experience. |
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Doug Stephens, aka "The Retail Prophet", reviews his panel discussion on marketing through location-based promotions.
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